Ahoy dear passengers! We sailors have to travel to every parts of the world, meeting new people and understanding them. One of the most important skill is communication skills. Communication is a process where information or ideas are exchange either verbally or non-verbally. According to reseach works, 55% of impact in face to face communiction is determined by body language, 38% by the tone of voice and 7% by the content or words used. This proves that non-verbal communication contributes the most in our everyday communication.
Non-verbal communication are messages convey through gestures, body language, posture, facial expressions, eye contact, and even the clothes or hairtsyle you have! All of those creates an impact to your listener. Not only that, the voice quality, emotion and speaking style with the different rhythm, intonation and stress also affects your listener. In this chapter of our journey, we will focus on body language especially on how to interpret other people's body language in order for us to give a positive response.
Body language happens unconsciously, therefore it is difficult to lie or cover up our feelings through body language. Alike the proverb or old saying
"Action Speaks Louder than Words"
This is why, counselors, psychologist and psychiatrists is able to understand the problem of his client by observing and interpreting the body language of their client. The army and police force also use body language interpretation techniques for crime investigation. The investigative officers will look for telltale signs in the suspect's body lnaguage.
So what meaning does each of our gestures potray? Let's start with our body postures. When a person walks with and open chest and tilted head, it potrays confidence. We often see this gesture in police officers, manager, bosses whom are confident of themselves and the place they are in. Secondly, a person that stands with hands on hips potrays readiness, aggressiveness or superiority. Notice this gesture when a parent scolds their children.
Next, we look at the lower body gestures. A person that sits with his legs apart potrays openess and relax attitude. This person is easy to approach. However, if someone that he dislikes approach him, he might redraw his legs into an ankle lock position and starts to cross his arms on his chest. This potrays defensiveness to the person he feels uncomfortable with. If an individual has interest or attentiveness to another individual, he's knees or feet will direct towards the point of interest. For example, if you're talking to a person that is rushing to go out of a room, you will notice his feet or body pointed towards the door.
Look at guy in the picture below, what do you think the guy is feeling?
The guy with hunched shoulder and walking with head down potrays lack of self confidence, dejection or tiredness. Lowering the head is a sign of loss, defeat or shame. Head down tends to cause shoulders and upper back to slump, increasing the signs of weakness at the moment. Perhaps the guy just ended a relationship or failed to achieve something.
Where we place our hands unconsiously also shows what is going on. For example, when someone place their hands on their cheek. This often happens if they are evaluating or thinking of something. Stroking their chin often means they are in the midst of making a decision. Then if they close their eyes while pinching their nose, a negative evaluation is going on. Resting their head on their hands with downcast eyes, it might probably mean they are feeling bored. But when they suddenly tilt their head fast, it p0trays interest.
When someone were to touch or rub their nose slightly after saying something, it most probably means that what they said before was a lie. Different age groups shows potrays different body language. Children will tend to cover their mouth with both hands after a lie, while a teenager will cover their lie by a more vague gesture such as touching the sides of thier lips or rubbing their nose. To know if someone is honest, an open palm gesture is what we should observe. An open palm potrays sincerity, openess, or innocence. Observe advertisments by service oriented companies such as banksor airlines, they have open palms gestures to show readiness to provide service and assistance.
Other than those body language mentioned, do you ever noticed yourself or others tapping their fingers on the table or shaking their legs when waiting for food in a restaurant? Those actions potrays impatience. Some other gestures in a restaurant includes clasping hands behind their back. This means that person is feeling frustrated and trying to gain self control of themselves.An individual biting nails, fondling with hair potrays lack of self confidence, insecurity and nervousness.
Below is a video on how to appear relax and confident to others by using our body language : -
Body language happens everyday and surround us all. It is vital for us to be alert of other people's body language and the body language we potray to others. As the old saying "Action Speaks Louder than Words" can not be denied. In a nut shell, understanding body language will help us in our daily communication and improve our interpersonal skills. We hope you got some tips from today's post!
Catch ya another time!